Privacy Respect and Personal Data Protection Policy
Certificate of Origin Platform – CACI
1. Policy Subject
The website of the Algerian Chamber of Commerce and Industry (CACI), including the platform for issuing and managing certificates of origin, is provided and administered by CACI, whose headquarters is located in Algiers - Algeria.
CACI is committed to protecting and respecting your privacy. This policy specifies the methods of collection, use, retention and protection of your personal data, in accordance with the legislation in force, in particular Law No. 18-07 of June 10, 2018 relating to the protection of individuals in the processing of personal data.
2. Data Collection and Processing
By using the certificate of origin platform, you consent to your information being processed in accordance with the principles of fairness, transparency and protection of fundamental rights.
CACI may collect certain personal data necessary for:
- the issuance, verification and archiving of certificates of origin,
- managing the relationship with exporters, companies, partner organizations and administrations,
- statistical monitoring and compliance control related to trade exchanges.
3. Types of Data Collected and Purposes
| Purposes | Legal Basis | Collected Data | Retention Period |
|---|---|---|---|
| Issuance and tracking of certificates of origin | Legal and contractual obligation | Company data (business name, trade register, NIF, contact details), contact details of managers, information related to products and recipient countries | 10 years (according to regulatory and archival obligations) |
| Assistance, complaints and information requests | Consent | Contact details (email, phone, postal address), exchange history | 12 months |
| Notifications related to procedures (alerts, reminders) | Consent | Email, phone | 12 months |
4. Confidentiality and Disclosure
CACI is committed to preserving the confidentiality of your information. The data collected is only communicated to:
- duly authorized internal recipients,
- administrations or official bodies as part of the control and validation of certificates of origin,
- the competent authorities in the event of a legal, regulatory or judicial obligation.
5. Rights of Data Subjects
In accordance with Law 18-07, you have the following rights:
- Access: obtain communication of data concerning you,
- Rectification: correct inaccurate or incomplete information,
- Opposition: refuse the processing of your data for legitimate reasons, in compliance with legal obligations.
Exercising Rights
You can exercise your rights by contacting CACI:
- By email: data-privacy@caci.dz
- By mail: Headquarters of CACI, Algiers - Algeria
6. Data Security
CACI implements appropriate technical and organizational measures to protect your personal data against any loss, unauthorized access, disclosure or alteration.
7. Links to Other Websites
The platform may contain links to institutional or partner sites. Each site has its own privacy policy, and CACI cannot be held responsible for the privacy practices of these third-party sites.
8. Use of Cookies
The platform uses cookies to improve the user experience and ensure the proper functioning of online services.
You can configure your browser to limit or refuse cookies, but some platform features may not work properly.
9. Policy Evolution
This policy may be modified in the following cases:
- introduction of new services or technologies,
- evolution of the legislative or regulatory framework.
Users are invited to regularly consult this page to learn about updates.
10. Complaints and Requests
For any complaint, question or request relating to the processing of your personal data, please contact us at:
data-privacy@caci.dz
11. Applicable Law and Dispute Resolution
This policy is governed by Algerian law.
Any dispute not resolved amicably within 30 days will be submitted to the jurisdiction of the courts of Algiers.